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假日将至,餐厅又要忙起来了!提前了解CMO Manager App 的这些功能可以帮您应对忙碌时段的网络订单!

The holidays are quickly approaching! This is often the busiest time of the year for your restaurant. Checkout the CMO Manager App and let it help out ease the holiday rush!

功能1: 打开/隐藏菜式 Show/Hide Items

CMO APP: Hide/Show Items

菜品沽清或者菜品不在节日期间/繁忙时段出售,可在CMO Manager App中设置“隐藏”(hide)。点击“眼睛”按钮即可随时隐藏或打开指定菜品。请切记在菜品可以出售时将其打开(show)。

You may hide those out-of-stock items or certain items that won’t be available during the holiday season or peak hours. Remember to turn them back on when they are available.

功能2: 修改菜单 Edit Menu Items

CMO APP: Edit Menu Item

除了可以隐藏菜单菜式,您还可以对菜品进行修改!在Menu Items中点击“铅笔“按钮即可进入修改页面。轻松修改菜品的名称和价格,还可以添加菜品描述。

You can now edit menu items with CMO Manager App! Tap on the “pencil” button to edit the price(s) / name or even add description for a menu item.

功能3: 给顾客发信息 Message Customer

CMO APP: Message Customer

4条预设的信息及2种通知方式供您选择,随时通知客人订单的状况。切记给客人发送”Closed, order cancelled” 的消息并不会直接取消订单,请确保联系客服在后台取消。

4 typical messages for you to choose to inform your customers with their order status. AttentionThe order cancellation message won’t lead to an order cancellation, please contact Support to cancel the order from the back end. 

功能4: 调整订单完成时间 Rescheduling

CMO APP: Reschedule

订单太大需要更长的备餐时间?后厨太忙无法在默认备餐时间内完成订单?您可在接到订单时通过“Reschedule”功能告知客人新的取餐时间。

Received a big order that requires longer prep time? Too busy to handle the new orders? Make the most of the new feature “Reschedule” to inform your customers of the new pickup/delivery ready time to avoid disappointment.

功能5: 暂停接单 Disable Online Ordering

CMO APP: Temp Disable

订单太多忙不过来?餐厅当天或某个时段无法正常营业接单?您可以使用暂停接单功能,设置一定时间内(如:30分钟,1小时等)不接收网络订单。如需提前开启接单,随时点击“正常接单”Online ordering开关即可。

Can’t cope with sudden surge of online orders? Restaurant isn’t open for the time being? Switch off the “Online ordering” for a period of time (e.g. 30 mins, 1 hour etc). You may turn it back on whenever suits you. 

功能6: 在线客服 Support Chat

CMO APP: Contact Support

致电给客服还不如直接在线联系客服,把电话线路留给您的顾客吧!CMO中英文客服每天美中时间 9:00 – 23:59 在线协助您。

Contact our Support Agent via in-app Support Chat, we are available daily 9:00 -23:59 (US Central Time). 

常见疑问 FAQ


Q: 可以切换语言吗?Can I switch languages?
A: CMO Manager App支持中文和英文,可在Settings下设置语言。Yes, it can be done under Settings. 

Q: 为什么我的App里面没有以上提及的功能?Why can’t I see the above features in my App?
A: 旧版CMO Order App不支持以上功能,请确保下载新版 CMO Manager App. The old version of CMO Order App doesn’t support the above features, please make sure to download the CMO Manager App.

Q: 在哪里下载CMO Manager App?Where do I download the CMO Manager App?
A: 免费下载安装App, 在Google Play Store 或 Apple App Store中搜索“Chinese Menu Online Manager”即可。或者直接点击以下按钮进入下载页面 Click the following button to download:

Download IOS
Download Google Play

Q: 我餐厅的登录信息是什么?What are the login details for my restaurant?
A: 联系客服索取贵餐厅的登录信息。Please contact Support to obtain the login details.