What should I do when customer wants to make changes on the order?

If the food preparation has not started yet, let us know so we can make the changes on the order and we can resend the updated order to you. If it has already passed the last order time, or the updated order total amount does not meet the minimum amount criteria, we would not be able to update the order.

However, if the credit card payment has already been processed online for the order, CMO is not able to process partial refund (for example for missing item or removing an item from the order), customer has to contact the restaurant directly to request partial refund.